Privacy policy

Data controller

Data collected

We collect the following categories of personal data:

• • Identification data (name, email, password)
• • Professional data (property information, co-owner data)
• • Invoicing data (IBAN, amounts, payment status)
• • Technical data (IP address, browser, access logs)

Purposes of processing

Your data is processed for the following purposes:

• • Providing and maintaining the service
• • Generating invoices and QR-bills
• • Customer support
• • Service improvement and analytics

Legal basis

Processing is based on the performance of a contract (Art. 6(1)(b) GDPR) and our legitimate interests (Art. 6(1)(f) GDPR).

Data retention

We retain your data for as long as your account is active or as needed to provide the service. Invoicing data is retained for the legally required period (10 years in Switzerland).

Sub-processors

We use the following third-party services:

• • Self-hosted application (Infomaniak, Switzerland)
• • Database hosting (EU - Switzerland)
• • Email delivery

Cookies

We use only essential cookies required for the functioning of the service (authentication session). No tracking or advertising cookies are used.

Your rights

Under applicable data protection laws, you have the following rights:

• • Right of access to your personal data
• • Right to rectification of inaccurate data
• • Right to deletion of your data
• • Right to data portability

To exercise your rights, contact us at info@syndico.ch.

Security

We implement appropriate technical and organizational measures to protect your data, including encryption at rest and in transit.

Changes to this policy

We may update this privacy policy from time to time. We will notify you of any material changes.